Terms & Conditions

Introduction

Welcome to Body and Soul Beauty. These Terms & Conditions govern your use of our website, services, and any online bookings made through bodyandsoulbeauty.co.uk.

By accessing our website or using our services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from using our website or services.

Website Use

This website is provided for general information, appointment bookings, and service enquiries relating to Body and Soul Beauty.

You agree to use this website lawfully and in a way that does not infringe the rights, restrict, or inhibit the use and enjoyment of this website by any other person.

We reserve the right to suspend, restrict, or terminate access to our website at any time without notice if we believe misuse has occurred.

Appointments & Bookings

By making an appointment with Body and Soul Beauty, you agree to provide accurate, current, and complete information when booking.

We reserve the right to refuse or cancel appointments where:

  • Incorrect information has been provided
  • Payment requirements have not been met
  • There is repeated failure to attend appointments
  • Behaviour towards staff is considered abusive, inappropriate, or unsafe

Please refer to our Cancellation Policy for information regarding appointment changes, cancellations, and missed appointments.

Accounts & Online Booking

If you create an online account with us, you are responsible for maintaining the confidentiality of your account details and password.

You agree to:

  • Keep your login information secure
  • Notify us immediately of any unauthorised use of your account
  • Ensure all account information remains accurate and up to date

We are not responsible for any loss or damage resulting from failure to protect your account details.

Gift Vouchers

Gift vouchers:

  • Are non-refundable and cannot be exchanged for cash
  • Must be presented at the time of treatment, where applicable
  • May become void in cases of late cancellation or missed appointments in accordance with our Cancellation Policy
  • Cannot be replaced if lost, stolen, or expired unless otherwise required by law

Pricing & Payments

All prices displayed on our website or in the salon are subject to change without notice.

We reserve the right to:

  • Amend treatment prices
  • Modify service descriptions
  • Withdraw promotions or offers at any time

Payment may be required in advance for selected treatments or bookings.

Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Images
  • Branding
  • Logos
  • Graphics
  • Website design

remains the property of Body and Soul Beauty unless otherwise stated.

You may not reproduce, copy, distribute, or use any content from this website without prior written permission.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience.

Body and Soul Beauty has no control over external websites and accepts no responsibility for:

  • Their content
  • Security
  • Availability
  • Privacy practices
  • Terms and conditions

We encourage you to review the policies of any external websites you visit.

Limitation of Liability

While we aim to ensure all information on our website is accurate and up to date, we make no guarantees regarding:

  • Accuracy
  • Completeness
  • Reliability
  • Availability of the website or services

Body and Soul Beauty shall not be held liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of our website or services.

Nothing within these Terms excludes liability where it would be unlawful to do so under United Kingdom law.

Health & Treatment Information

Clients are responsible for providing accurate medical, allergy, and health information before receiving treatments.

Body and Soul Beauty cannot be held responsible for reactions, complications, or outcomes where relevant medical information has not been disclosed.

We reserve the right to refuse treatment where we believe it may not be suitable or safe.

Termination of Use

We reserve the right to suspend or terminate access to our website, online booking system, or services without notice where these Terms & Conditions have been breached.

Any provisions intended to survive termination, including liability limitations and intellectual property rights, shall remain in effect.

These Terms & Conditions shall be governed and interpreted in accordance with the laws of England and Wales.

Any disputes arising in relation to these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Changes to These Terms

Body and Soul Beauty reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes will take effect immediately upon being published on our website. Continued use of our website or services constitutes acceptance of any revised Terms.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact Body and Soul Beauty directly through our website or salon contact details.